Press Releases
Cbeyond is proud to announce that additional
productivity-enhancing tools are now included at no charge in all BeyondVoice
packages!
Cbeyond is the voice and broadband Internet provider built exclusively
to serve small businesses. We work exclusively with this growing
entrepreneurial class of customers and it shows in everything we do - from
our customized packages to our unique customer support. Our local, long
distance and Internet packages, anytime account management and
industry-first VoIP platform give small businesses the communication tools
that big businesses enjoy - at an affordable price.
Cbeyond Delivers On the VoIP
Model for Telecom Services
Cbeyond has leveraged Voice over Internet Protocol (VoIP)
to build the next generation telephone company and has become the model for
the competitive telecommunications industry from a sales, technology,
financial and regulatory perspective.
Cbeyond was found in late '99, we knew what problem
we were trying to solve.
. . . Cbeyond's mission was to deliver "big business" communications
services to small business customers at prices they could afford and that we
could deliver profitably.
They bet properly that this entrepreneurial class of customers, like large
businesses, would embrace productivity-enhancing applications creating a need
for more bandwidth. And we knew that they would seek a simple, integrated
package of communications services from one provider with one bill and that it
had to be affordable and easy to use.
We also knew that the technological, operational and financial
infrastructures of the traditional telecom service providers were built to solve
a different problem (voice replacement) from a different era.
So they created a network of service providers that use advanced,
next-generation VoIP technology and software-based architecture that delivers
converged voice and data applications over a single platform.
By providing data and voice over the same network, Cbeyond has been able to
dramatically reduce what it costs to provide these services.
And they take those savings and reinvested them into the areas that speak to
our customers:
- Innovative Services and Applications
- Highly Competitive Pricing
- People Selling To People
- Industry Leading Installation Timeframes
- One Simple, Easy To Understand Bill
- Anytime Access To Online Account Tools To Monitor, Manage Or Instantly
Change Service
As a result, Cbeyond enjoys a 99% customer retention rate and is one of the
nation's fastest-growing providers of broadband services.
GoWorld is a Cbeyond Partner and
can provide the client support and services needed to install, transfer and
manage your Internet and Telephone service. We offer a customer support
management program to insure your happiness. |